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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Ridenour

January 20, 2025

5  out of  5
rating by Stephen Ridenour
"Charlie efficiently provided me an affordable plan with all the coverage I need"
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Sanjay Pawar

January 9, 2025

5  out of  5
rating by Sanjay Pawar
"Jake was very helpful and found the right home owners' insurance solution for us at a fair price."
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jim washburn

December 23, 2024

5  out of  5
rating by jim washburn
"Charlie just reviewed my policy and found some great ways to save me money every month. Thanks for the savings Charles much appreciated."
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Suresh Essampally

December 23, 2024

5  out of  5
rating by Suresh Essampally
"I recently worked with Jacob, and I must say, it was an excellent experience. They patiently listened to my concerns about the recent price increase and went above and beyond to help me find solutions. Jacob suggested a couple of money-saving options and took the time to explain each one in detail, ensuring I fully understood the implications. What truly stood out was their willingness to go back and forth on the options until we found the perfect fit for my needs. Their professionalism, attention to detail, and genuine care for their clients made a stressful situation much easier to handle. If you're looking for someone who is knowledgeable, empathetic, and committed to finding the best solutions for their clients, I highly recommend Jacob!"
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John Clay

December 22, 2024

5  out of  5
rating by John Clay
"Charlie Washburn is an amazing agent. He helped me get my monthly bills down substantially. I wouldn’t recommend anyone else besides him!"
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Peter Henry

December 18, 2024

5  out of  5
rating by Peter Henry
"Mario is amazing! He treated us like family and I was truly impressed with the service."
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sean moyer II

December 17, 2024

5  out of  5
rating by sean moyer II
"Great experience. Joseph Miller made everything very clear and precise for me, he gave me alot of options and found Me a fair and reasonable quote with zero Hassel. I would recommend this company and joe to anyone !! Update : Jake bach has previously took on a few parts of my claim and was also amazing. Very fast with answers and finding out "correct info" that pushes me along and got me settled . Kind and courteous and went above and beyond forever thankful to this firm"
We responded:
"Hey Sean, thank you so much for your great review! We are honored to have you as a part of our agency family. We are thrilled that we could serve you’re auto, home and life insurance needs! Please don’t hesitate to reach out with any further questions or feedback. We’re always glad to help protect you and your family! "
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Jessica Long

December 13, 2024

5  out of  5
rating by Jessica Long
"Jake was amazing helping me to get the best deal possible. I 100% recommend him for all of your insurance needs.!!"
We responded:
"Hey Jessica! Thank you for taking the time to share your experience with Jake! Your feedback means the world to us, and it reinforces our commitment to delivering exceptional service in auto, home, and life insurance. We appreciate your support and look forward to serving you again in the future!"
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Mike Petro

December 13, 2024

5  out of  5
rating by Mike Petro
"I was shopping around for bundled home/auto quotes and requested information from a few companies. Jacob from Mario Neto's office contacted me for an initial conversation. I really appreciated his non-aggressive sales approach with a very thorough explanation of the process and products/services offered. There were a few calls and texts during the process and each time I received prompt service and direct attention each step of the way. Overall a good process and Im glad to have found this agency."
We responded:
"Dear Mike, We truly appreciate your 5-star review, and the kind words you shared about Jacob! Your feedback holds immense value to our team, as it reinforces our commitment to providing exceptional service in the areas of auto, home, and life insurance. We strive to provide exceptional service to all our customers, and your feedback motivates us to keep up the good work. Thank you for choosing us, and we hope to have the opportunity to serve you again soon."
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Gowri Daswani

December 6, 2024

5  out of  5
rating by Gowri Daswani
"I have been a small client of this office for a handful of years now. I have 2 auto, a small business, and a. Renter's insurance policy with them. My one descriptive line for Mario, Jake and everyone I have encountered here is "they treat me as if I were a Million Dollar client!" Stellar!!!"
We responded:
"Dear Gowri, We are incredibly grateful for your 5-star review and your kind words. Your feedback means the world to us, and we are truly honored to have you as a valued member of our agency family. We appreciate your support and we look forward to serving you with the same level of dedication in the future!"
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Andre Moreia

November 28, 2024

5  out of  5
rating by Andre Moreia
"Vocês são maravilhosos muito , atenciosos e competentes 👍🏻"
We responded:
"Olá Andre, muito obrigado por suas amáveis ​​​​palavras e por dedicar seu tempo para nos deixar uma avaliação de 5 estrelas. Ficamos muito felizes em saber que pudemos ajudá-lo com suas necessidades de seguro de automóvel. Sua satisfação é nossa principal prioridade e esperamos atendê-lo novamente no futuro."
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khorneboy

November 26, 2024

5  out of  5
rating by khorneboy
"Very processional and knowledgable. Helpful and will wall through the process with no pressure, recommended to all looking for insurance or look for a better price. He saved me a lot for the same coverage."
We responded:
" We cannot express our gratitude enough for your amazing 5-star review! Your feedback is incredibly valuable to us and serves as a strong reminder of our dedication to providing exceptional service in the areas of auto, home, and life insurance. It is truly rewarding to know that we not only met but exceeded your expectations, ensuring that you have the coverage you require."
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Jess Luckanish

November 25, 2024

5  out of  5
rating by Jess Luckanish
"Everyone here is amazing. They're always so helpful and fast! Charlie just greatly helped me out with a last minute addition to my policy. I always have a great experience! Highly reccommend! 😄"
We responded:
"Hey Jess, We cannot express our gratitude enough for your amazing 5-star review and the kind words you shared about Charlie and his efforts in helping you make an addition to your policy. Your feedback means the world to us, and it reinforces our commitment to delivering exceptional customer care. We're thrilled to have been able to meet your expectations and provide you with the insurance solutions you needed. We appreciate your support and look forward to serving you again in the future!"
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marie potter

November 12, 2024

5  out of  5
rating by marie potter
"Excellent service"
We responded:
"Hey Marie, thank you for taking the time to share your experience our team! Your feedback is incredibly valuable to us and serves as a strong reminder of our dedication to providing exceptional service in the areas of auto, home, and life insurance. We appreciate your feedback and look forward to serving you again soon! "
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Boyd Kodama

October 29, 2024

5  out of  5
rating by Boyd Kodama
"Jake (Chadds Ford) was great in helping us switch to State Farm for both auto and homeowners insurance. We appreciate his responsiveness to all our questions and his patience with updates to the quotes. Thanks Jake."
We responded:
"Dear Boyd, Your 5-star review means the world to us! Your kind words recognizing Jake and his efforts to provide auto and homeowners insurance services mean a lot to us. We're delighted to have exceeded your expectations and provided you with the coverage you need. Thank you for choosing us as your insurance provider, and we look forward to serving you with the same level of dedication in the future!"
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Russ Wells

October 28, 2024

5  out of  5
rating by Russ Wells
"My hunt for insurance was made incredibly easy when I was referred to the Neto agency. I was looking to possibly reduce my payments and increase my coverage. No small task these days. Joe Miller was extremely patient and very knowledgeable with my somewhat complex situation. He explained everything including coverages and discount programs that were available to me and my family. I’d recommend the Neto agency and Joe Miller for any insurance needs."
We responded:
"Dear Russ, We cannot express our gratitude enough for your amazing 5-star review and the kind words you shared about Joseph and his efforts in providing you with home, auto, and life insurance. Your feedback means the world to us, and it reinforces our commitment to delivering exceptional customer care. We're thrilled to have been able to meet your expectations and provide you with the insurance solutions you needed. We appreciate your support and look forward to serving you again in the future!"
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Matt Zito

October 15, 2024

5  out of  5
rating by Matt Zito
"Joe was very professional, knowledgeable, and helpful."
We responded:
"Hey Matt! We can't thank you enough for the fantastic 5-star review and the kind words recognizing Joseph and his efforts to provide your insurance needs! We strive to provide you with the customer care that you deserve, and we truly appreciate your feedback! We look forward to assisting you with any of your future insurance needs!"
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Rejane Gualberto

October 9, 2024

5  out of  5
rating by Rejane Gualberto
"All the employees are very attentive, giving us complete security in decision making. I am very satisfied with the work, especially that of Joseph Bove. Thank you Joseph."
We responded:
"Dear Rejane, We cannot express our gratitude enough for your amazing 5-star review and the kind words acknowledging Joseph Bove! Your feedback is incredibly valuable to us and serves as a strong reminder of our dedication to providing exceptional service in the areas of auto, home, and life insurance. It is truly rewarding to know that we not only met but exceeded your expectations, ensuring that you have the coverage you require."
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Stephen Cross

October 1, 2024

5  out of  5
rating by Stephen Cross
"Jacob Bach is 1 of the best and nicest reps I've ever had the pleasure of working with and he always answers the phone and meets our needs the best way can."
We responded:
"Dear Commander Cross, thank you very much for your five star review. It's our pleasure to be serving your auto and life insurance needs."
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Jennifer Steinrock

September 16, 2024

5  out of  5
rating by Jennifer Steinrock
"Joe Miller went above and beyond to spend time and help us get the best coverage at the best price. His service was outstanding!"
We responded:
"Hey Jennifer, We can't thank you enough for the fantastic 5-star review and the kind words recognizing Joseph and his efforts to provide you with your insurance needs! We strive to provide you with the customer care that you deserve, and we truly appreciate your feedback! We look forward to assisting you with any of your future insurance needs!"
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Cassie Zeeler

September 14, 2024

5  out of  5
rating by Cassie Zeeler
"It was a pleasure working with Jake. He was professional, knowledgeable and very friendly to work with . I highly recommend calling him for all your insurance needs!"
We responded:
"Dear Cassie, Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that Jake was able to assist you with your insurance needs. Your satisfaction is our top priority, and we look forward to serving you again in the future."
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Deiby Peguero

September 12, 2024

5  out of  5
rating by Deiby Peguero
"I want to say thank u to joshep for all his help & efforts to find me the best discounts he did went far & beyond as an agent this was a amazing experience if u need help getting insurance please contact joshep.thank u for everything."
We responded:
"Dear Deiby, We are incredibly grateful for your fantastic 5-star review and the kind words recognizing Joseph! Your feedback means the world to us, and it reinforces our commitment to delivering exceptional service in auto, home, and life insurance. It's truly rewarding to know that we were able to meet your expectations and provide you with the coverage you need. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. We look forward to providing you with exceptional service for years to come. "
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hani homsi

September 6, 2024

5  out of  5
rating by hani homsi
"Honesty and great conversation was it clear intention of giving me the best for me"
We responded:
" Dear Hani, Thank you for the glowing 5-star review! We're thrilled to hear that you had a positive experience with our team. Your feedback encourages us to continue delivering top-notch service to all our customers for their insurance needs. We appreciate your support and look forward to serving you again in the future."
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Big Man

August 30, 2024

5  out of  5
rating by Big Man
"Jake from State Farm was professional, friendly, and very knowledgeable on the insurance products he sells. It was a pleasure switching to State Farm, I’m glad he called. State Farm’s rates are surprisingly more affordable than I had imagined."
We responded:
"We truly appreciate your 5-star review, and the kind words you shared about Jake! Your feedback holds immense value to our team, as it reinforces our commitment to providing exceptional service in the areas of auto, home, and life insurance. We strive to provide exceptional service to all our customers, and your feedback motivates us to keep up the good work. Thank you for choosing us, and we hope to have the opportunity to serve you again soon."
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Kerry Brown

August 29, 2024

5  out of  5
rating by Kerry Brown
"Jake did an excellent job with my me and my policy thank you so much"
We responded:
"Hey Kerry, Thank you for taking the time to share your experience with Jake! Your feedback is incredibly valuable to us and serves as a strong reminder of our dedication to providing exceptional service in the areas of auto, home, and life insurance. We appreciate your feedback and look forward to serving you again soon!"